Modeberg Bern – inspired by the unique culture and history of the Swiss capital.
We combine timeless craftsmanship with modern design to create a collection that reflects the dynamic spirit of Bern. With exceptional service and an uncompromising commitment to quality, we ensure that your jewelry pieces are as unique as you are.
How can I ensure that I choose the right size?
To ensure you choose the right size, we recommend using our Size chart, which provides exact measurements and instructions. If you are unsure, our customer service team is happy to assist you individually.
How can I contact customer service?
You can reach our customer service exclusively by email at info@modenberg-bern.ch. Our team is happy to assist you with your concerns.
How can I track my order?
When you place your order, please allow 2–5 business days for processing. Our fulfillment warehouse will pack your goods and ship them as quickly as possible.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number for your order.
If you have not received your tracking number or if there are no updates on your order status page after 5 business days, please contact us immediately and we will investigate the situation.
Will I get my money back if I don't like it?
Yes, we offer a 30-day money-back guarantee on all our products.
How long does the delivery of my order take?
Our average delivery time is 6 to 12 business days, depending on the destination country and the ordered product.
We strive to provide our customers with the highest comfort by offering free shipping on all orders!
After receiving your order, you have 30 days to decide whether to keep the product or return it hassle-free.
Our team is available at any time for questions and assistance.
