Shipping
Shipping policy
Modeberg Bern – BEPO TRADING LIMITED
We deliver internationally. Orders are processed within 1–3 business days after payment is received.
Delivery time: On average 7 to 10 business days, depending on the destination. These timeframes are non-binding and for orientation only.
Shipping costs: Automatically calculated at checkout.
Tracking: A tracking link will be sent by email after shipment.
Address: The customer is responsible for the accuracy of the delivery address. No refund will be issued for incorrect addresses.
Warranty and liability: Upon receipt of a defective product or incorrect delivery, a replacement product will be sent if available. Refunds are excluded in such cases. The liability of Modeberg Bern is limited to the value of the order. In case of loss of the package during transport, the responsibility lies solely with the shipping company; no refund will be issued by Modeberg Bern.
Uncollected packages: No refund will be issued for packages not picked up on time.
Customs duties and import taxes: All applicable customs fees or import taxes are the responsibility of the customer.