General Terms and Conditions (GTC)
These General Terms and Conditions (GTC) apply to all orders placed via the website www.modeberg-bern.ch, operated by Modeberg LLC (hereinafter "Modeberg Bern"). By placing an order, the customer agrees to these terms.
Modeberg Bern sells fashion products online. The offered products are shipped from Asia, mainly from China. These terms and conditions govern the rights and obligations of the parties in the context of online sales and also apply to international orders.
The presentation of products on the website does not constitute a legally binding offer but an invitation to treat.
By placing an order, the customer makes a binding offer.
Modeberg Bern reserves the right to reject orders without giving reasons, especially in cases of payment problems, suspected fraud, or violations of the [Datenschutzerklärung].
All prices are quoted in Swiss Francs (CHF). For orders from abroad, billing may be done in another currency.
Shipping costs are shown separately.
Customs duties and import taxes are borne by the customer.
Accepted payment methods: credit card, TWINT, PayPal, and other options listed on the website.
Payment is due upon ordering. The contract is considered concluded as soon as the payment has been confirmed.
In case of chargebacks or unauthorized payments, Modeberg Bern reserves the right to initiate collection measures.
Processing time: 1–3 business days after receipt of payment.
Average delivery time: 6–12 business days (non-binding).
Force majeure (natural disasters, strikes, pandemics, customs delays) may lead to longer delivery times.
Transfer of risk: The risk passes to the customer upon handover of the goods to the transport company.
Shipments not collected or undeliverable due to incorrect address will not be refunded.
Withdrawal period: 30 days from receipt of the goods.
Return only after prior contact and at own expense.
Goods must be unworn, unwashed, and in original packaging.
Reduced items are excluded from exchange/return.
For defective items, only replacement delivery is provided, no refund.
The goods remain the property of Modeberg Bern until full payment is made.
In case of defective goods or incorrect delivery, replacement will be provided if possible.
A refund in such cases is excluded.
Disclaimer of liability for consequential damages, lost profits, or indirect damages.
Maximum liability: value of the original order.
All content (texts, images, designs) is protected by copyright. Any use without written permission is prohibited.
The processing of personal data is carried out in accordance with our [Datenschutzerklärung]. This is an integral part of the Terms and Conditions.
These Terms and Conditions are exclusively subject to the law of the US state of Delaware, excluding the UN Sales Convention.
The place of jurisdiction for all disputes is Newark, Delaware, USA.
If individual provisions of these Terms and Conditions are invalid, the remaining provisions remain valid.
We strive to provide our customers with the highest comfort by offering free shipping on all orders!
After receiving your order, you have 30 days to decide whether to keep the product or return it hassle-free.
Our team is available at any time for questions and assistance.
