General Terms and Conditions

General Terms and Conditions (AGB)

These General Terms and Conditions (AGB) apply to all orders via the website www.modeberg-bern.ch, operated by Bepo Trading UK Ltd (hereinafter "Modeberg Bern"). By placing an order, the customer agrees to these terms.

1. General Information

Modeberg Bern sells fashion products online. The offered products are shipped from Asia, mainly from China. These Terms and Conditions govern the rights and obligations of the parties within the framework of online sales and also apply to international orders.

2. Conclusion of contract

The presentation of products on the website does not constitute a legally binding offer but an invitation to treat.
By placing an order, the customer makes a binding offer.
Modeberg Bern reserves the right to reject orders without stating reasons, especially in cases of payment issues, suspected fraud, or violations of the terms and conditions.

3. Prices

All prices are quoted in Swiss Francs (CHF). For orders from abroad, billing may be done in another currency.
Shipping costs are shown separately.
Customs duties and import taxes are borne by the customer.

4. Payment

Accepted payment methods: credit card, TWINT, PayPal, and other options listed on the website.
Payment is due upon ordering. The contract is considered concluded as soon as the payment has been confirmed.
In case of chargebacks or unauthorized payments, Modeberg Bern reserves the right to initiate collection measures.

5. Delivery

Processing time: 1–3 working days after receipt of payment.
Average delivery time: 6–12 working days (non-binding).
Force majeure (natural disasters, strikes, pandemics, customs delays) may lead to longer delivery times.
Transfer of risk: The risk passes to the customer upon handover of the goods to the transport company.
Uncollected shipments or those undeliverable due to incorrect address will not be refunded.

6. Right of withdrawal & returns

Cancellation period: 30 days from receipt of the goods.
Return only after prior contact and at own expense.
Goods must be unworn, unwashed, and in original packaging.
Reduced items are excluded from exchange/return.
For defective items, only replacement delivery is provided, no refund.

7. Retention of Title

The goods remain the property of Modeberg Bern until full payment is made.

8. Warranty & Liability

In case of defective goods or incorrect delivery, replacement will be provided if possible.
A refund in such cases is excluded.
Disclaimer of liability for consequential damages, lost profits, or indirect damages.
Maximum liability: value of the original order.

9. Intellectual Property

All content (texts, images, designs) is protected by copyright. Any use without written permission is prohibited.

10. Data Protection

The processing of personal data is carried out in accordance with our [Datenschutzerklärung]. It is an integral part of the Terms and Conditions.

11. Applicable Law & Jurisdiction

These Terms and Conditions are exclusively subject to the law of the United Kingdom, excluding the UN Sales Convention.
The place of jurisdiction for all disputes is London, United Kingdom.

12. Severability Clause

If individual provisions of these Terms and Conditions are invalid, the remaining provisions remain valid.